Check availability

Reservation

Your reservation will be confirmed only upon receipt of 25% of the total price. The balance must be paid before arrival.You will receive by e-mail, the confirmation of your booking, the exact address of the apartment and the contact details of the person in charge of receiving you.

Payment

After confirmation of the availability of the selected apartment, payment is made in two parts: 25% immediately and the rest on arrival.
You choose a payment method: bank transfer or cash at our offices.

Cancellation

In case of cancellation, the deposit of 25% is not refundable. The cancellation must be made by email.

Security deposit

On arrival you must pay a deposit which varies according to the chosen apartment. Any damage or deterioration found in the time of departure will be deducted from the deposit. If damage exceeds the deposit the difference must be paid.
 

Arrival

The apartment will be available after 15 hours the day of arrival. If you want to contravene this schedule you should inform us, we will try to satisfy you. The arrivals after 20h 00 will result in a turnover of 30.00 Euros. You will not be received after 02h 00.

Departure

Departures are at 11:00hrs or before. If you require a later departure please ask when you check-in if this is possible. We will try to accommodate you. On the departure day you should leave the apartment tidy with all rubbish correctly disposed of. With advance notice we can also book you a taxi for your departure from the apartment.

Cleaning

Apartments are fully clean before the arrival of each client. Therefore, before you leave, make sure that they are in good condition (garbage cans removed). If not we will bill for cleanup costs.

Number and identity of the guests

The apartment must be occupied by the person who signed the contract. The number of occupants must not exceed that shown in the presentation table of the apartment, except for the children under two years. Pets are admitted only with our prior agreement.
 

Behaviour

You must use the apartment correctly and keep a flawless performance with regard to the neighborhood.

Responsibilities

The tenant is responsible for the acts concerning the degradation of the apartment and will assume the consequences.
 

Our website

Toulouseapartment reserves the right to change at any time the information posted on its website and to update the rates, descriptive documents and photos.

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